Privacy Notice

Who We Are

Format: Data (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Format: Data’s registered office is at Station Roundabout, Letterkenny, Donegal, Ireland F92 HX06. Our designated Compliance Officer for the organisation is Geraldine Greaney, and can be contacted at info@formatdata.ie

Information That We Collect & Legal Basis for Processing

We process your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice.

Name and contact details

  • We collect this information to perform our contract with you.
  • To allow to sign into our learning platform.
  • To send you confirmation of purchases or enrollment in our courses.
  • As part of our legal obligation for business accounting, tax and insurance purposes.

Your Rights

You have the right to access any personal information that we processes about you and to request information about: –

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly form you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. We share your personal data with the following categories:

  • Third party software companies such as our learning platforms to provide our online courses.
  • Professional services such as marketing companies to help us get in contact with you.
  • Accountancy and insurance companies to help us run our business and fulfil our legal obligations.
  • With your organisation to update them of current course participants of course progress if you take our course within a group.

Safeguarding Measures

We take your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including. All activity on our learning platform is secured with an SSL certificate at all times. Credit card information is always encrypted when being used on our platform.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to us, however, as this information is required for us to provide our services to you, we will not be able to offer some of our services without it.

How Long We Keep Your Data

We retain your personal data for as long as necessary to provide you with our services as our client and to comply with our legal obligation.

The criteria for which we would continue to process your personal information includes:

  • Where there is a legal basis, obligation or legitimate interest to continuing processing your personal information.
  • Where processing is necessary for the establishment, exercise or defence of legal claims

Lodging A Complaint

We only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Format: Data, Geraldine Greaney, Station Roundabout, Letterkenny, Donegal, Ireland F92 HX0, info@formatdata.ie

Changes to our privacy notice

We may change this notice from time to time. All changes will be posted and updated here. We will notify you directly by email if any significant changes occur. We advise you to check back here frequently to review the most current version of this notice.

This Statement was last updated on 19.05.18